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Osceola County program aims to reduce ER visits

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With the launch of a new program called Phone2Home, the Osceola County health department is taking advantage of the role of EMTs and paramedics to curb unnecessary trips to the emergency room.

Through their database and 911 visits, the fire/rescue team helps identify individuals who visit emergency rooms frequently or are in need of medical or social services and connects them with the health department.

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